Payroll Process

Temporary Candidates are paid weekly by About Staffing. Direct-Hire candidates are paid directly by the employer and will need to discuss the payroll process with their new employer.

Temporary Candidates 

How do I get paid?

In order for you to be paid on time, we will need two things from you:  your timesheet and your direct deposit information (we only need your direct deposit information once). Your timesheet for the week must be received by SUNDAY AT MIDNIGHT. There are no exceptions as our third party payroll company has strict deadlines in order to process the information.

What is direct deposit information?

About Staffing uses a process called EFT (Electronic Funds Transfer). Your pay is directly deposited into your bank account. To complete this process, we will need your bank account information, Social Insurance Number, and your date of birth. The form can be found here.

How do I send in my direct deposit information?
  • Print and email back to the Recruiter or apply@aboutstaffing.com – This can be done by taking a clear picture of the completed form with phone camera, or scanning via machine. 
  • Type in information on your computer using Adobe Acrobat or similar program. 
  • Forms can also be dropped off in person or mailed in to our accounting department at 215 12 Ave SE, Calgary, AB.T2G 1A2
  • Call in to the office at 403-508-1000, or 780-409-8100 and someone will be happy to assist you in getting us that information.
Why didn't I get paid?

Either we are missing your timesheet, or your direct deposit information, or your direct deposit information is incorrect. If you missed the deadline of Sunday at midnight to send in your information, please make sure we receive all correct information from you by the following Sunday at midnight to ensure you are paid on the following pay period.

Do I get paid for the statutory holiday as a temporary candidate?

As per Alberta Labour Standards, you must meet three criteria in order to be paid. Firstly, you must have worked for us for more than 30 days. Secondly, you must have worked at least five of the last nine days that the holiday fall on. Lastly, you must work your last scheduled shift before and your first scheduled shift after the statutory holiday.

How often do I get paid?

About Staffing pays candidates weekly. You will be paid on Friday for the previous week’s work.

About Staffing pays candidates weekly. You will be paid on Friday for the previous week’s work.